Works
Refunds Policy

See Our Refunds Policy

At Globx, we aim to deliver top-quality Amazon business services. However, if you’re unsatisfied, please review the following refund guidelines:

Eligibility for Refunds

Refunds may be issued for:

  • Non-Delivery: If services aren’t delivered as agreed.
  • Service Not as Described: If the delivered service differs significantly from the agreed scope.
  • Technical Issues: If errors on our part prevent the service from being rendered.

Dissatisfaction without valid cause or fully completed services are not eligible for refunds.

Non-Refundable Services

Refunds are not provided for:

  • Consultation Fees: Once rendered, consultation services are non-refundable.
  • Completed Services: Services that have been fully delivered.
  • Ongoing Monthly Services: Monthly services once work has begun.

Refund Processing

To request a refund, please follow the steps below:

  • Contact Support: Email us at [support@globx.online] with your order details, including the service purchased, date of purchase, and reason for the refund request.
  • Submission of Evidence: Depending on the nature of the issue, you may be required to provide additional information, such as proof of non-delivery or details of the discrepancy between the service delivered and what was agreed upon.
  • Review Period: Our team will review your request and respond within 7-10 business days. We may request further clarification or attempt to resolve the issue before issuing a refund.

Chargebacks

Filing a chargeback without first contacting All Globx to resolve any issues may be considered a breach of contract. If a chargeback is initiated without prior notice or negotiation, Globx reserves the right to dispute the chargeback and take appropriate legal actions to recover losses incurred.

Contact Us

Legal entity: GlobX LLC, a Wyoming limited liability company, 14 Kira Lane, Englewood, New Jersey 07631, USA.

If you have any questions regarding the Refunds Policy, please contact us at:

  • Email: support@globx.online
  • Phone: +1 640 2022400
  • Address: GlobX LLC, 14 Kira Lane, Englewood, New Jersey 07631, USA